{"id":92,"date":"2026-08-14T08:01:20","date_gmt":"2026-08-14T08:01:20","guid":{"rendered":"https:\/\/chiefmarshalfan.com\/index.php\/return-policy\/"},"modified":"2026-08-14T08:12:21","modified_gmt":"2026-08-14T08:12:21","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/chiefmarshalfan.com\/index.php\/return-policy\/","title":{"rendered":"Return &amp; Refund Policy"},"content":{"rendered":"<div style=\"display: flex;flex-direction: column;gap: 24px\">\n<p>  <!-- BLOCK 1 --><\/p>\n<div style=\"background: #FAF8F5;border-radius: 18px;padding: 26px 28px\">\n<div style=\"display: flex;align-items: center;gap: 14px;margin-bottom: 14px\">\n<div style=\"width: 38px;height: 38px;border-radius: 10px;background: linear-gradient(135deg, #5C3A21 0%, #3D2514 100%);color: #D4AF37;display: flex;align-items: center;justify-content: center;font-size: 0.95rem;font-weight: 900;border: 1.5px solid #D4AF37;flex-shrink: 0\">\n        01\n      <\/div>\n<h3 style=\"font-size: 1.25rem;font-weight: 800;color: #3D2514;margin: 0\">7-Day Hassle-Free Return Guarantee<\/h3>\n<\/p><\/div>\n<p style=\"font-size: 0.96rem;color: #555555;line-height: 1.7;margin: 0\">\n      We want you to be 100% delighted with your Chief Marshal cooling products. If you receive a damaged, defective, or incorrect fan model, you can initiate a return or exchange request within <strong>7 days of delivery<\/strong> directly from your My Account portal or by calling customer care.\n    <\/p>\n<\/p><\/div>\n<p>  <!-- BLOCK 2 --><\/p>\n<div style=\"background: #FAF8F5;border-radius: 18px;padding: 26px 28px\">\n<div style=\"display: flex;align-items: center;gap: 14px;margin-bottom: 14px\">\n<div style=\"width: 38px;height: 38px;border-radius: 10px;background: linear-gradient(135deg, #5C3A21 0%, #3D2514 100%);color: #D4AF37;display: flex;align-items: center;justify-content: center;font-size: 0.95rem;font-weight: 900;border: 1.5px solid #D4AF37;flex-shrink: 0\">\n        02\n      <\/div>\n<h3 style=\"font-size: 1.25rem;font-weight: 800;color: #3D2514;margin: 0\">Return Eligibility Criteria<\/h3>\n<\/p><\/div>\n<ul style=\"padding: 0;margin: 0;display: flex;flex-direction: column;gap: 10px\">\n<li style=\"display: flex;align-items: flex-start;gap: 10px;font-size: 0.94rem;color: #555;line-height: 1.6\">\n        <i class=\"fas fa-check-circle\" style=\"color: #D4AF37;margin-top: 4px\"><\/i><br \/>\n        <span>The fan must be unused, in its original box with all mounting hardware, blades, canopy, screws, and warranty card intact.<\/span>\n      <\/li>\n<li style=\"display: flex;align-items: flex-start;gap: 10px;font-size: 0.94rem;color: #555;line-height: 1.6\">\n        <i class=\"fas fa-check-circle\" style=\"color: #D4AF37;margin-top: 4px\"><\/i><br \/>\n        <span>Transit damages must be reported within <strong>48 hours of package delivery<\/strong> along with unboxing photos\/video.<\/span>\n      <\/li>\n<\/ul><\/div>\n<p>  <!-- BLOCK 3 --><\/p>\n<div style=\"background: #FAF8F5;border-radius: 18px;padding: 26px 28px\">\n<div style=\"display: flex;align-items: center;gap: 14px;margin-bottom: 14px\">\n<div style=\"width: 38px;height: 38px;border-radius: 10px;background: linear-gradient(135deg, #5C3A21 0%, #3D2514 100%);color: #D4AF37;display: flex;align-items: center;justify-content: center;font-size: 0.95rem;font-weight: 900;border: 1.5px solid #D4AF37;flex-shrink: 0\">\n        03\n      <\/div>\n<h3 style=\"font-size: 1.25rem;font-weight: 800;color: #3D2514;margin: 0\">100% Direct Refund Process<\/h3>\n<\/p><\/div>\n<p style=\"font-size: 0.96rem;color: #555555;line-height: 1.7;margin: 0\">\n      Once the returned fan package is received and inspected at our fulfillment facility, your refund will be credited within <strong>3-5 business days<\/strong> directly to your original payment method (Bank Account, UPI, or Credit\/Debit Card).\n    <\/p>\n<\/p><\/div>\n<p>  <!-- BLOCK 4 --><\/p>\n<div style=\"background: #FAF8F5;border-radius: 18px;padding: 26px 28px\">\n<div style=\"display: flex;align-items: center;gap: 14px;margin-bottom: 14px\">\n<div style=\"width: 38px;height: 38px;border-radius: 10px;background: linear-gradient(135deg, #5C3A21 0%, #3D2514 100%);color: #D4AF37;display: flex;align-items: center;justify-content: center;font-size: 0.95rem;font-weight: 900;border: 1.5px solid #D4AF37;flex-shrink: 0\">\n        04\n      <\/div>\n<h3 style=\"font-size: 1.25rem;font-weight: 800;color: #3D2514;margin: 0\">Free Doorstep Part Replacement<\/h3>\n<\/p><\/div>\n<p style=\"font-size: 0.96rem;color: #555555;line-height: 1.7;margin: 0\">\n      If an item arrives with a minor component fault (such as a remote or canopy screw), our technician can provide a free doorstep replacement under warranty without requiring a full unit return.\n    <\/p>\n<\/p><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>01 7-Day Hassle-Free Return Guarantee We want you to be 100% delighted with your Chief Marshal cooling products. If you receive a damaged, defective, or incorrect fan model, you can initiate a return or exchange request within 7 days of delivery directly from your My Account portal or by calling customer care. 02 Return Eligibility [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-92","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/chiefmarshalfan.com\/index.php\/wp-json\/wp\/v2\/pages\/92","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chiefmarshalfan.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chiefmarshalfan.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/chiefmarshalfan.com\/index.php\/wp-json\/wp\/v2\/comments?post=92"}],"version-history":[{"count":2,"href":"https:\/\/chiefmarshalfan.com\/index.php\/wp-json\/wp\/v2\/pages\/92\/revisions"}],"predecessor-version":[{"id":99,"href":"https:\/\/chiefmarshalfan.com\/index.php\/wp-json\/wp\/v2\/pages\/92\/revisions\/99"}],"wp:attachment":[{"href":"https:\/\/chiefmarshalfan.com\/index.php\/wp-json\/wp\/v2\/media?parent=92"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}